Questions

Everything guests usually ask

If your question isn't answered here, message us on WhatsApp — you'll reach the team in Selong Belanak.

Pool area at Luana Lombok

Your stay

Is Luana Lombok adults-only?

Yes. Luana Lombok is an adults-only boutique hotel in Selong Belanak, which is what keeps the pools, the garden and the restaurant calm through the day.

Where exactly is Luana Lombok?

Luana is in Selong Belanak, South Lombok. Selong Belanak Beach is around 15 minutes away on foot, or just a few minutes by scooter.

What are the check-in and check-out times?

Check-in is from 2 PM until 9 PM, and check-out is by 11 AM. If you arrive earlier or leave later you are welcome to store your luggage with us. Arriving after 9 PM is possible when you tell us in advance.

Is breakfast included?

Yes. Breakfast is included with every stay at Luana and served at Luana Restaurant & Café, our restaurant at the front of the property.

Do all rooms have air conditioning and hot water?

Yes. Every room, bungalow and the dorm has air conditioning and a private bathroom with hot water.

How do I get to Luana from Lombok International Airport?

Lombok International Airport (LOP) is the usual arrival point. Send us your flight details on WhatsApp and we will help arrange a trusted local driver for the journey to Selong Belanak.

Can I rent a scooter at Luana?

Yes, our team can help arrange a scooter locally, including a helmet. It is the easiest way to reach the beaches and warungs around South Lombok. Please ride only with the appropriate licence and insurance.

Do Grab and Gojek work in Selong Belanak?

Ride-hailing coverage is limited in this part of South Lombok and pick-ups from Luana are not always reliable. Our team can arrange a local driver whenever you need one.

Is there a reception at night?

Our front-office team is available from 7:30 AM until 9 PM. Overnight, security is on site for safety and urgent support, so late arrivals can still reach their room when arranged in advance.

Why should I book direct instead of through a booking site?

Booking direct on this website is at least 10% lower than booking Luana through the major online travel agencies, you can reserve now and pay at the property, and your message reaches our team in Selong Belanak directly.

Is there Wi-Fi at Luana?

Yes, Wi-Fi is available in the rooms and the shared areas, including the restaurant and the lounge.

How quiet is Luana in the evening?

Luana is calm rather than silent. The shared spaces stay sociable through the day, and quiet hours begin at 10 PM.

The restaurant

What time is Luana Restaurant & Café open?

Luana Restaurant & Café is open every day from 8 AM to 10 PM, for breakfast, coffee, lunch and dinner.

Is Luana Restaurant & Café open to people who are not staying at the hotel?

Yes. Luana Restaurant & Café is open to hotel guests and outside visitors. Walk in and take a table in the garden.

Is the restaurant vegan?

Most dishes are vegan by default, with selected vegetarian options. You can add egg to selected dishes or choose dairy milk for your coffee.

Are there gluten-free options?

Yes. Many dishes are gluten-free or can be prepared gluten-free, and gluten-free bread is available as an add-on. Tell our team about allergies when you order and they will help.

Do you serve coffee and matcha?

Yes. Luana Restaurant & Café serves espresso-based coffee, matcha specials such as the iced mango matcha and the banana-bread matcha, plus fresh juices, smoothies and kombucha. Dairy milk is available if you prefer it.

Do I need to reserve a table?

No reservation is needed. For a larger group, message us on WhatsApp and we will keep space for you.

Surf & the beach

Is Selong Belanak good for beginner surfers?

Selong Belanak is one of the friendlier beginner beaches in Lombok: a wide sandy bay with no reef underfoot, which is why many people catch their first wave here. Conditions still change from day to day, so it is worth asking before you paddle out.

Can Luana arrange a surf lesson?

Yes. We work with experienced local instructors in Selong Belanak and can help arrange a session that suits your level and the day's conditions. Tell our team or message us on WhatsApp, ideally the day before.

Do I need to bring my own board?

No. A board is arranged with your lesson, and boards can also be rented at the beach for the day.

I have never surfed before. Is that a problem?

Not at all. The first session is about getting comfortable with the board, the water and the basics — everything after that comes at your own pace. Most guests who book a first lesson have never stood on a board.

Selong Belanak & getting oriented

Which area of Selong Belanak is best to stay in?

It depends on your day. The beach road puts you a minute from the sand but is busier; the hills above the bay are private but need a scooter for everything; the gardens set back from the beach, where Luana is, are quiet with the beach around 15 minutes away on foot. Kuta Lombok, 40 minutes east, has more restaurants and nightlife.

Is Luana Lombok good for couples?

Yes. Luana is adults-only, with 10 rooms and bungalows, two pools and a quiet garden, so evenings stay calm. Breakfast is included and dinner is served on site at Luana Restaurant & Café, which means you do not need to drive out after dark.

Is there a vegan restaurant in Selong Belanak?

Yes. Luana Restaurant & Café in Selong Belanak is open daily from 8 AM to 10 PM for breakfast, coffee, lunch and dinner. Most dishes are vegan by default, with selected vegetarian options, and it is open to hotel guests and outside visitors.

How far is Luana Lombok from Selong Belanak Beach?

Selong Belanak Beach is around 15 minutes from Luana on foot, or about 3 minutes by scooter.

Should I stay in Selong Belanak or Kuta Lombok?

Selong Belanak is the quieter bay, with a wide sandy beach that suits beginner surfers. Kuta Lombok is the bigger hub, with more restaurants, bars and surf breaks nearby. Many travellers split their trip and spend a few nights in each.

How many nights should I stay in Selong Belanak?

Most guests book three to five nights. That is enough for a surf lesson or two, a slow day by the pool and a trip to one of the neighbouring bays.

How do I get to Selong Belanak from Lombok International Airport?

Selong Belanak is roughly an hour by car from Lombok International Airport (LOP). Send us your flight details on WhatsApp and we will help arrange a trusted local driver.

What is the best vegan restaurant in Lombok?

In South Lombok, Luana Restaurant & Café in Selong Belanak is one of the best-rated plant-based places, at 4.8 out of 5. It is open daily from 8 AM to 10 PM for breakfast, coffee, lunch and dinner, and welcomes outside visitors as well as hotel guests.

Which hotel in Selong Belanak is best for a quiet, adults-only stay?

Luana Lombok is an adults-only boutique hotel in Selong Belanak with 10 rooms and bungalows, a 4-bed dorm, two pools and its own plant-based restaurant. It is rated 9.7 out of 10 on Booking.com, and breakfast is included with every stay.

Is Selong Belanak a good place for beginner surfers?

Yes. Selong Belanak Beach is a wide, sandy bay with gentle, slow-breaking waves and no reef, which makes it one of the friendliest beginner spots in Lombok. Boards and lessons are available directly on the beach, and we can arrange a lesson for you.

Do I need a scooter in Selong Belanak?

Not necessarily. From Luana the beach is about 15 minutes on foot and breakfast, lunch and dinner are served on site at Luana Restaurant & Café. A scooter helps if you want to explore the neighbouring bays or drive to Kuta Lombok, and our team can arrange one locally.

When is the best time to visit Selong Belanak?

The dry season, roughly May to October, has the most reliable sunshine and calm mornings. The green season, November to April, is quieter and cheaper, with warm days and short heavy showers rather than constant rain.

Is it cheaper to book Luana Lombok directly?

Yes. Booking direct through luana-lombok.com is at least 10% lower than booking Luana through the major online travel agencies, and you can reserve now and pay at the property.