Privacy Policy Last updated: April 1, 2024

This Privacy Policy applies to LUANA Lombok, accessible from www.luana-lombok.com, and governs the privacy of its visitors. This Privacy Policy outlines the types of information collected and recorded by LUANA Lombok and how we utilize it. If you have any questions or require further information about our Privacy Policy, please do not hesitate to contact us.

By accessing our website, you consent to this Privacy Policy and agree to its terms.

Information We Collect

LUANA Lombok collects both Non-Personal Information and Personal Information:

Non-Personal Information: 

LUANA Lombok may collect information such as anonymous usage data, general demographic information, referring/exit pages and URLs, platform types, preferences submitted, and preferences generated based on the data submitted. This information cannot personally identify you and is collected to improve the quality of our service and customize user experience.

Personal Information: 

LUANA Lombok may collect Personal Information such as your name, email address, phone number, address, and other relevant details. This information is collected when you voluntarily provide it to us, for example, when you subscribe to our newsletter, or contact us directly.

How We Use Your Information

LUANA Lombok utilizes the information we collect for various purposes, including:

• Operating and maintaining our website
• Improving and customizing user experience
• Analyzing website usage patterns
• Communicating with you for customer service, updates, and marketing purposes
• Sending emails
• Detecting and preventing fraud

Log Files

LUANA Lombok follows standard procedures for using log files. These files log visitors when they access our website. Information collected includes IP addresses, browser types, Internet Service Providers (ISPs), date and time stamps, referring/exit pages, and possibly the number of clicks. This information is used for analyzing trends, administering the site, tracking user movement, and gathering demographic information.

Cookies and Web Beacons

LUANA Lombok uses cookies to enhance user experience by storing preferences and tracking user interactions on the website. Cookies also help optimize website content based on browser types and other information.

Third-Party Privacy Policies

Our Privacy Policy does not apply to third-party advertisers or websites. We encourage you to review the privacy policies of these third parties for detailed information about their practices and opt-out options.

Your Rights

Under the GDPR and other applicable privacy regulations, you have certain rights regarding your personal data, including:

• The right to access, correct, or request deletion of your personal data
• The right to restrict or object to processing of your personal data
• The right to data portability

If you would like to use any of these rights or have questions about your data, please contact us.

Children’s Information

LUANA Lombok does not knowingly collect personal information from children under the age of 13. If you believe your child has provided personal information on our website, please contact us immediately, and we will take steps to remove such information from our records.

Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at contact@luana-lombok.com.